Terms And Conditions
We have compiled the commonly asked inquiries regarding visa on arrival below. Nevertheless, should you have additional queries, don’t hesitate to reach out to us or submit your questions on MVV Answers! Rest assured, you will promptly receive a response.
Terms And Conditions .
When you use, access, or browse this website, you are agreeing to be subject to the terms and conditions that are detailed in this document, collectively referred to as “our terms.” Moreover, you agree that you will adhere to all regulations and laws. The main applicant who is completing their own eVISA application form will be referred to from here on out as “the applicant.” The terms “we”, “our”, and “us” refer to Evisa-vietnam-online as an entire entity. It is important you know that everyone’s legal interests are protected and that our relationship with you is built on trust. Please be aware that you must accept these terms of service in order to make use of our site and the service we offer.
Personal Data .
The following requisite information is registered as personal information in this website’s secure database: name; place of birth; date of birth; passport information, including passport number, expiration date, date of issuance, and type of supporting document; email address; mailing address; phone number; connection log; information about the IP connection; cookies; and payment records. Please note that any data that is registered on Evisa-vietnam-online won’t be exposed or shared with third parties, except: when the customer’s agreement can be obtained; when necessary for the maintenance or management of the system or of Evisa-vietnam-online; when requested by law enforcement; or when notified as a form where personal information cannot be identified.
Denial or Cancellation of eVISA Online Application .
If the applicant commits any of the acts described below, Evisa-vietnam-online reserves the right to disregard their registration and/or delete the client’s application and personal information. The applicant must never: omit information that is required during the application process; provide false information; be considered unsuitable to complete the application (by not meeting the eligibility requirements); omit, ignore, or change the registration procedures. If any of the above-mentioned acts are committed by an applicant, and if said applicant has already received an approved eVISA, this website reserves the right to cancel and delete the applicant’s information.
Using the Website .
The use of Evisa-vietnam-online and its related services is restricted solely to personal use. Moreover, its users agree not to reuse, copy, change or download any part of this website for commercial use
About Our Services .
Our service is as an online application service provider used to facilitate the Electronic Visa process in order for foreign nationals to visit Vietnam. Our agents assist in obtaining your Travel Authorization from the Government of Vietnam which we then provide to you. Our services include, properly reviewing all of your answers, translating information, assisting with filling out the application and checking the entire document for accuracy, completeness, spelling and grammar review. In addition we may contact you via email or phone for additional information in order to process the request. You may read more about our services in the “about us” section of this website. Prior to making payment for the travel authorization, you will have an opportunity to review all the details you have provided on your screen and make changes if necessary. If you have made an error, it is important that you correct it before proceeding. Once you have confirmed the details, you will be prompted to enter your credit card details for our service charge. By purchasing our services you are agreeing to be bound to our Merchant of Record.
Responsibility Exemption .
Evisa-vietnam-online cannot be held responsible for the result of the eVISA application. Evisa-vietnam-online will not be held responsible for eVISAs that are granted when the client provides false information or by mistake.
Temporary Service Suspension .
Evisa-vietnam-online can suspend its service temporarily and provide advance notice to its clients for any of the following situations: when service must be suspended because of changes to the system management, technical difficulties, updates, or other reasons; when services cannot be maintained because of war, riots, labor disputes, or other public disturbances; when systems have to undergo urgent or standard maintenance; when services cannot be guaranteed because of an unexpected fire or failure in electricity; or when services cannot be continued due to a natural disaster, such as a flood, tidal wave, earthquake, etc. Both the user and this website are in agreement that Evisa-vietnam-online will not be held responsible for the damage that a user may suffer
